Golf

PGA of America rectifies Ryder Cup tickets snafu for frustrated fans



Those heading to Whistling Straits for the 2020 Ryder Cup snagged quite the golden ticket. Turns out, everyone wanted to go to Sheboygan, Wis., for the biennial event — as least according to the ticket debacle that took place earlier this month.

Fans started to receive emails in early October saying they had secured a spot in the lottery to get Ryder Cup tickets, but when the random selection process started on the morning of Oct. 16, many frustrated fans experienced slow load times, long waits and, eventually, no Ryder Cup tickets.

“Due to unprecedented demand for 2020 #RyderCup tickets, which quickly sold out today, some may have experienced challenges during the Random Selection Process,” the Ryder Cup USA account tweeted on Oct. 16. “We appreciate everyone’s enthusiasm & excitement for the #RyderCup & apologize for any inconvenience.”

But to the PGA of America’s credit, it made good on the snafu. Five days later the Ryder Cup USA’s official account tweeted a statement from the PGA, saying it identified nearly 2,000 fans affected by the tickets processing error and were able to offer each of them a chance to complete their purchases.





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